ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-11-03

Good give-away event

"Was driving by when i noticed a group of bikers hanging out in front of this cycle gear location. I stopped by for a sec and was informed about the give-way they have each month. Good atmosphere and prizes. Maybe ill have luck"


Verified
5/5

2017-11-02

First time shopper at Cycle Gear.

"First time shopping at Cycle Gear. Staff was friendly yet reserved. I was greeted by two different employees within the first couple minutes, once as I walked through the door, once as I looked at gloves. Each employee seemed relaxed and gave me space to look around. When I developed a question, staff was quick to help.

In the end, I found a helmet I like, staff helped me sort through options and sizing, spoke knowledgeably about the product, gave me good advice consistent with other shopping experiences.

Overall, I like the folks at Cycle Gear in Springfield, Va and will shop there again.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-11-01

Great experience.

"Always a great experience to spend my money there."


Verified
5/5

2017-10-24

Superior customer service

" Cycle Gear had everything I was looking for, great service and great sales. They spent the extra time with me, to make sure I got exactly what I needed. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-09-20

Love this place!!

"The guy at the counter painstakingly took the time not only to help me get my kids fitted with the right gear, he helped make sure I got the right sale prices on everything and was able to get everything I needed in one trip! It's always fun to come visit and be around other motorcycle riders too. One of the best communities I've ever been part of"


Verified
5/5

2017-09-17

Cycle sports: storm of swords

"Went in for a battery. Got it. Back out less than 30 mikes later, I've got my heels back in the wind. Guys were johnny on the spot. "


Verified
5/5

2017-09-13

Knowledgeable and helpful staff

"I went in to look for a full face Helmet. The staff person was helpful and showed me a couple of Helmets. I looked around at some other items. The person on staff answered all of my questions. I ended up buying a Shoei Helmet and a pair of sunglasses. I would recommend this store to anyone looking for cycle gear."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-08-27

Good Service

"Help me find what I was looking for quickly and for a good price"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-07-15

Good service

"Good staff plenty of options"


Verified
4/5

2017-07-11

Helpful staff, decent inventory and convenient location

"I arrived early on a Saturday morning to beat the traffic and heat. I was greeted warmly by helpful staff, and was happy to see decent inventory given the size of the store. I bought pants, boots and a jacket, and left happy with the overall experience. A nice alternative to the other options in the DC metro area. Prices are a bit higher in the store than online, but there's a cost to brick-and-mortar and it was nice to be able to try gear on for sizing. I will definitely recommend Cycle Gear to friends and family, and will be back in the future as I need new gear.

My only criticism: it would be nice if Cycle Gear could grow into a larger space and offer a bit more selection. This is the reason why I rated four rather than 5 stars.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-06-29

This place is SWEET.

"I was looking for ridding boots for a while. I would stop by the dealer where I bought my bike. They had really nice boots. I just didn't want to pay $250 and up for them. Then I went to cycle gear and found the same boot that was $289 for $150.
Not only was the product cheaper as I walked around the store, the service was great as well.
"


Verified
5/5

2017-06-24

Thank You !!

"Thxxxxxxxxxxxxxxxxx cxxccxx"


Verified
5/5

2017-06-20

they are awesome ... great service!!

"they take their time to give me a very good service thank you very much!"


Verified
4/5

2017-06-18

very convenient.

"I like the hours of service and the pricing compar to other places is very reasonable."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2017-06-05

First time rider

"As a first time rider, in can be daunting to visit and select appropriate gear. The salesperson walked me through the options and helped me pick the right gear."